Customer service that is truly effective for the peace of mind of small and large manufacturers is the challenge for all companies.
Manufacturers know well what it means to have to deal with unforeseen situations that lead to downtime.
If you've ever found yourself in a similar situation, faced with a scenario that you didn't know how to deal with immediately, read on to the end!
When talking about preventive maintenance in the world of extrusion blow molding, this means the regular maintenance of a blow moulding machine in order to detect and prevent possible complications.
This allows you to avoid unplanned downtime and its associated costs, while gaining high production efficiency for your extrusion blow moulding machine.
The most common problems that can cause downtime are:
This is precisely why at Techne we have strengthened our traditional assistance service offering with Preventive Maintenance Plan (PMP) packages tailored to our customers' extrusion blow moulding machines.
Read more or get in touch with one of our Customer Service experts for a dedicated advice
A PMP has 3 main added values compared to standard customer service
Tailor made
Each plan that Techne develops can be tailored to the needs of our customers. It is adjustable both in duration and in the type of services and materials included.
An assurance
For our customers, using a PMP means entrusting the maintenance and guaranteed efficiency of the blow moulding machine to Techne. We take care of what needs to be done to maintain efficiency and high quality standards, forever.
Zero management costs
The spare parts supplied by Techne are not an asset for the customer, nor are they idle capital in their warehouse not easy to dispose in case of non-use.
A successful preventive maintenance strategy on extrusion blow moulding machines therefore requires planning and scheduling equipment maintenance before a failure occurs.
This provides you with a number of important advantages, such as:
You will save time, reduce unexpected costs and maintain continuous and efficient production.
How does PMP Full Cover work?
Techne service team has developed a Full Cover package for a preventive maintenance plan with a minimum duration of 3 years and a maximum of 5 years.
Once the Full Cover PMP package of 3 or 5 years is finished, it will be possible to renew it or close it. In the latter case, the quantity of spare parts supplied at the beginning of the service can be redeemed at 50% of the initial value.
The customers who benefits from the Full Cover package have:
Now, imagine that you benefit from the PMP Full Cover...
...you have received the spare parts package, the Teletech and Smart Glasses have been activated and one of our specialist technicians has already trained you.
In this way, you have full control over everything that is happening and at the same time, you are assured of receiving continuous support from a team of experts.
As sometimes happens in the world of automatic machines, even with continuous and correct maintenance, a sudden break may occur. In that case, Techne will intervene promptly to help you resolve this situation, remembering that you have priority without leaving you with the problem in hand.
Get maximun efficiency from your blow molding machine. Techne team takes care of the rest.
Discover how to request and activate the PMP Full Cover package